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Returns and exchanges
Returns and exchanges are permitted within 15 days from the purchase date for jewelry, and within 10 days from the purchase date for watches.
– Jewelry must be in new / unused condition with all original certificates and accessories.
– Watches must be unworn, unaltered and in original condition to be accepted for store credit or exchange. All packaging, instructions and warranties, as applicable, must be included with the exchange of a watch.
– Pre-owned watches are sold as is unless a warranty is stated and are not eligible for returns, exchanges or store credit
– No cash, credit or debit refunds only store credit will be issued